The Visual Telefacilitation Server

The Visual Telefacilitation Server 

Point 5 in the previous section brings up an interesting notion, the idea of a service accessed by dialing "900-VTFACIL" or filling out a request form on the VTF Web page      eg. a facilitation server (or pool). The people making up the facilitation pool used by an organization, either in-house or outside consultants, need not be physically present at the site of any of the participating subgroups. Of course, there are many advantages if the facilitator is in the same room with one of the subgroups, but the fact that he or she does not have to be creates a great deal of freedom in the use of Visual Telefacilitation. This freedom means that half way through a meeting the teleconferencing group can suddenly realize they need a telefacilitator and put out a message to find one who is available [figure 4]. Then the facilitator who answers the call links up to the meeting in progress and starts providing service.

 
Figure 4. A telegroup in needs sends out a call for a Visual Telefacilitator